Frequently Asked Questions
Frequently Asked Questions
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Each standard stretcher bar measures 1 5/8″ × 11/16″ with a full 1/8″ tapered lip.
We offer a range of delivery options to choose from, with some expedited options as fast as 3 days to your door! After entering your shipping address during the checkout process, the final checkout page will provide you with all available delivery options which include both production and transit time. Please note orders placed after 3PM (EST) will count as an order for the next day. Your delivery time can also depend on your response time to our inquiries regarding your order.
Our rolled canvas come with a wrap depth of 1.50.
Many images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You can search for the item, then click on “Show Options” and then choose “Large” on the left side. If you are unable to locate an appropriate image, we can help with sourcing stock images. Contact us for a quote.
The unique construction and coating provide superior color gamut and resolution. Canvases are only intended for indoor use and will resist fading if kept out of direct sunlight.
The canvases are quite durable and should resist most scratches, smudges, fingerprints, etc. You can dust canvases with a soft, dry cloth. If your canvas is damaged and needs deeper cleaning, you may try a damp cloth.
The size you order will be what is printed and seen on the front of the canvas. Depending on the wrap option you choose (Image or Mirror), this will either include your image around the edge of the canvas or not. This is mainly true with image wrap where the image is wrapped around the edges.
When you place an online order, you will have the option to receive a PDF proof or have your order go straight into production after we receive payment. If you select the proof option, you will be emailed a proof that you must approve via email prior to your order going into production. The proof contains an image of your product(s) and you will not be charged until you approve your proof. Our customer service hours are 8:00 am – 4:00 pm ET.
Yes! Logos and graphics are available to add a personal touch to your banner. If you already have a logo or some clip art, just send us what you have or tell us what type of special graphics or clip art you would like on your banner. We will give you a custom quote on the additional costs that may apply.
Yes! Grommets are placed in all four corners and every 2-4 feet around the perimeter. We prefer the banner tabs.
Our most common material is 13 oz vinyl. We also offer scrim banners, fabric banners and canvas banners. Other products include decals, backdrops, wall graphics, floor graphics and framed canvas wall art.